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Return & Refund Policy
At Oroon Lifestyle, we want you to be completely satisfied with your purchase. If you are not happy with your order, we're here to help.
Returns
- You have 5 days from the date of delivery to request a return.
- Items must be unused, unwashed, and in their original packaging with all tags attached.
- To initiate a return, please contact us at support@oroonlifestyle.com with your order number and reason for return.
Non-Returnable Items
- Sale or discounted items
- Items that have been used, washed, or damaged after delivery
- Gift cards
Refunds
- Once we receive and inspect your returned item, we will notify you of the status of your refund.
- If approved, your refund will be processed within 5–7 business days to your original payment method.
- Shipping charges are non-refundable.
Exchanges
If you received a defective or damaged item, we will gladly exchange it. Please contact us within 48 hours of delivery with photos of the damaged item.
How to Contact Us
For any return or refund queries, reach out to us at oroonlifestyle@gmail.com or through our Contact page.